Privacy Policy
Last Updated: This policy is effective immediately
This Privacy Policy describes how your personal information is collected, used, and shared when you use Creative Collage (the "App").
1. Information We Collect
1.1 Information You Provide to Us
When you use the App, we may collect information that you voluntarily provide to us, including:
- Account Information: When you create an account, we may collect your email address and other account credentials.
- User Content: When you upload photos or other content to the App, we collect that content.
- Communications: When you contact us for support or other inquiries, we collect the information contained in your communications.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device Information: We collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
- Usage Information: We collect information about how you use the App, including the puzzles you play, the time spent on each puzzle, your progress, and the features you interact with.
- Local Storage: The App may store information locally on your device using technologies like preferences and local databases. This includes your puzzle progress and settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App;
- Personalize your experience with the App;
- Save your puzzle progress so you can resume later;
- Respond to your comments, questions, and requests;
- Monitor and analyze trends, usage, and activities in connection with the App;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities;
- Comply with applicable laws and regulations;
- Enforce our Terms of Service;
- Provide you with updates and other information about the App;
- Process payments for premium subscriptions;
- Develop new features and services.
3. How We Share Your Information
We do not share your personal information with third parties except as described in this Privacy Policy:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors to handle subscription payments;
- Analytics providers to help us understand how users interact with the App;
- Customer support services to assist with user inquiries.
These service providers are authorized to use your information only as necessary to provide these services to us.
3.2 Legal Requirements
We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.
4. Data Retention
We retain your personal information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you delete your account, we will delete your personal information, except that we may retain certain information as required by law or for legitimate business purposes, such as recordkeeping, fraud prevention, or enforcing our Terms of Service.
5. Your Choices and Rights
5.1 Access and Correction
You have the right to access and correct your personal information. You can do this by accessing your account settings within the App or by contacting us at chuangyipinhua1739@163.com.
5.2 Account Deletion
You may delete your account at any time through the App's settings. Deleting your account will remove your personal information from our active databases, but we may retain certain information as required by law or for legitimate business purposes.
5.3 Opting Out of Communications
You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us at chuangyipinhua1739@163.com. We may still send you non-promotional communications, such as those about your account or our ongoing business relations.
5.4 Local Storage
You can manage the information stored locally on your device by clearing the App's data through your device settings. Note that this will reset your puzzle progress and settings.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
We recommend that you use a strong password and do not share your account credentials with others. If you believe your account has been compromised, please contact us immediately at chuangyipinhua1739@163.com.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at chuangyipinhua1739@163.com.
8. Third-Party Links and Services
The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices of such third parties.
We encourage you to review the privacy policies of any third-party websites or services that you access through the App.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on the App prior to the effective date of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
chuangyipinhua1739@163.com
11. Additional Disclosures for California Users
California residents have certain rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to:
- Request access to the personal information we have collected about you;
- Request deletion of your personal information;
- Request that we disclose the categories of personal information we have collected about you, the categories of sources from which we collected the information, the business purpose for collecting the information, and the categories of third parties with whom we shared the information;
- Opt out of the sale of your personal information (though we do not sell your personal information).
To exercise these rights, please contact us at chuangyipinhua1739@163.com. We will respond to your request within 45 days. You may also designate an authorized agent to make these requests on your behalf.
12. Additional Disclosures for European Union Users
If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal information;
- Correct inaccurate personal information;
- Delete your personal information;
- Restrict processing of your personal information;
- Object to processing of your personal information;
- Receive your personal information in a structured, machine-readable format;
- Withdraw consent at any time (if processing is based on consent).
To exercise these rights, please contact us at chuangyipinhua1739@163.com. We will respond to your request within one month. If we need more time, we will inform you of the delay and the reason for it.
13. Governing Law
This Privacy Policy is governed by the laws of the jurisdiction in which the App is operated, without regard to its conflict of law principles.
14. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and us with respect to the collection, use, and disclosure of your personal information in connection with the App.