Wakeflow

This Privacy Policy describes how Wakeflow ("we," "us," or "our") collects, uses, and shares information when you use our mobile application (the "App") and any related services (collectively, the "Services"). Please read this Privacy Policy carefully. By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use our Services, we may collect information that you voluntarily provide to us, including:

• Account Information: If you choose to create an account, we may collect your email address, username, and password. You may also choose to provide additional information such as your name, profile picture, and preferences.
• Usage Information: Information about how you use the App, including your alarm settings, sleep preferences, wake-up challenges, and sound selections.
• Communications: If you contact our customer support, we may collect information from your communications, including your email address, the content of your messages, and any other information you choose to provide.
• Feedback: If you provide feedback or participate in surveys, we may collect the information you provide, including your opinions and suggestions about our Services.

1.2 Information Collected Automatically

When you use our Services, we may automatically collect certain information about your device and usage of the Services, including:

• Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers (such as IDFV), hardware settings, and network information (including IP address).
• Usage Data: Information about how you interact with the Services, including the features you use, the actions you take, the time and duration of your activities, and the frequency of your use of the Services.
• Location Information: If you enable location services in the App, we may collect your approximate location based on your IP address or precise location using GPS, Bluetooth, or other location technologies to provide weather information and other location-based features. You can disable location services at any time through your device settings.
• Sleep Data: If you use the sleep tracking features, we may collect information about your sleep patterns, including bedtime, wake time, sleep duration, and movement data during sleep (collected through your device's accelerometer and gyroscope).
• Analytics Information: We use third-party analytics tools to help us understand how users interact with the Services. These tools collect information such as your device information, usage data, and browsing information, which is used to improve the Services and user experience.

1.3 Cookies and Similar Technologies

The App may use cookies and similar tracking technologies (such as pixels, beacons, and device identifiers) to collect information about your usage of the Services. Cookies are small data files stored on your device that help us improve the Services and your experience, remember your preferences, and understand how users interact with the Services.

You can control cookies through your device settings, but disabling cookies may affect the functionality of the Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the Services: To operate, maintain, and improve the Services, including to personalize your experience, provide customer support, and develop new features.
• To Personalize Your Experience: To tailor the Services to your preferences, including customizing alarm settings, sleep recommendations, and content based on your usage patterns and preferences.
• To Communicate With You: To send you updates, notifications, and other information related to the Services, including technical notices, security alerts, and administrative messages.
• To Provide Location-Based Services: To provide weather information and other location-based features based on your approximate or precise location.
• To Analyze Usage: To understand how users interact with the Services, including to analyze trends, track user engagement, and improve the Services.
• To Protect Our Services: To detect, prevent, and address technical issues, security breaches, and fraudulent activities, and to comply with legal obligations.
• To Develop New Features: To research and develop new features and services that may be of interest to our users.

3. How We Share Your Information

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your consent. We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud storage providers to store your data securely
• Analytics providers to help us understand usage of the Services
• Customer support providers to assist with user inquiries
• Payment processors if we offer paid features in the future

These service providers are contractually obligated to use your information only to provide the services we request and to protect your information in accordance with this Privacy Policy.

3.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Respond to requests from public or government authorities
• Enforce our terms of service or other agreements
• Protect the rights, property, or safety of us, our users, or others
• Prevent or investigate possible wrongdoing in connection with the Services

3.3 With Your Consent

We may share your information with third parties if we have your explicit consent to do so.

3.4 Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not identify you personally, such as statistical data about user behavior, for research, marketing, or other purposes.

4. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you delete your account or request that we delete your information, we will delete or anonymize your personal information, except to the extent we are required to retain it for legal, tax, or regulatory purposes, or to protect our legitimate business interests.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Access controls to limit access to personal information
• Regular security assessments and updates
• Training of personnel on data security practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your information, including:

6.1 Access and Correction

You may access, review, and correct your personal information by logging into your account or contacting us at shiguangnaozhong2015@163.com.

6.2 Deletion of Your Account

You may request the deletion of your account and associated information by contacting us at shiguangnaozhong2015@163.com. Please note that some information may be retained as required by law or for legitimate business purposes.

6.3 Opting Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us at shiguangnaozhong2015@163.com. We may still send you non-promotional communications, such as technical notices and administrative messages.

6.4 Controlling Location Information

You can control whether the App has access to your location information through your device settings. Disabling location access may affect the functionality of certain features, such as weather information.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information. If you believe we may have collected information from a child under 13, please contact us at shiguangnaozhong2015@163.com.

8. Third-Party Services

The Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

If you use the Services from outside the country where our servers are located, your information may be transferred to, stored, and processed in the country where we or our service providers maintain servers. By using the Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws than your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:

Email: shiguangnaozhong2015@163.com

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of your sensitive personal information

To exercise these rights, please contact us at shiguangnaozhong2015@163.com. We will verify your identity before processing your request, which may require you to provide certain information to confirm you are the owner of the account or the person to whom the information relates.

You may also designate an authorized agent to make a request on your behalf. The authorized agent must provide proof of authorization and we may require verification of your identity directly.

13. European Economic Area Privacy Rights

If you are a resident of the European Economic Area ("EEA"), you may have rights under the General Data Protection Regulation ("GDPR"), including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to erasure ("right to be forgotten")
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us at shiguangnaozhong2015@163.com. We will respond to your request within a reasonable time and in accordance with applicable law.

If you are not satisfied with our response to your request, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.